Departments
Thank you for visiting the Town of Maggie Valley’s official website
Our goal with the Town’s website is to make it as easy as possible for you – our residents, property owners, and visitors – to stay informed about Town government, become familiar with our programs and services, and conduct business with the Town. We hope you will visit our website often, and rely on it as your source for all kinds of valuable information about our Town.
We are all so fortunate to enjoy the beautiful natural environment and plentiful outdoor recreational opportunities in and around Maggie Valley. Located at the convergence of the Great Smoky Mountains National Park and the Blue Ridge Parkway, our town’s picturesque setting makes it the perfect place to raise a family, enjoy your retirement years, escape for the long weekend (as often as possible!) to your second home, or visit for that precious annual weeks’ vacation. Each of the Town of Maggie Valley’s twenty-four employees recognize how special this place is for so many people, and we all work hard to provide the highest quality services in the most cost-effective manner so that we can maintain and enhance the quality of life in Maggie Valley.
The Town of Maggie Valley appreciates your interest in our Town, and stands ready to assist you with any inquiries or concerns.  Our Town leaders and staff are committed to exceptional customer service, and welcome the opportunity to serve you. Please call on us if we can be of assistance!
Town Manager
The Town of Maggie Valley adopted the Council-Manager form of government in 1986. In accordance with this style of government, the Town Manager acts as the Town’s Chief Executive and Operating Official per North Carolina General Statute 160A-148.  Serving at the pleasure of the Town Board of Aldermen, he or she is responsible for the day-to-day operation of the Town, oversight of the five municipal departments and 24 full-time employees. In addition to responsibility of daily operations, the Manager coordinates the development and implementation of local policies and ordinances; interfaces with citizens and other government agencies; and develops the annual municipal budget.
Office of the Clerk
The Town Clerk’s Office serves as a direct link between citizens of the community and their government. Every town, city, village, and tribe in the world has at least one person who – by whatever title he or she is known – serves in the role of town clerk: custodian of official public records; communicator of public policy; organizer of public business; recorder of the community’s history; performer of many varied tasks that assist in the smooth operation of local governance.
Finance and Taxation
The Finance Department works to develop fiscal policies that ensure a financially strong and effective Town government and responsibly manage and supervise the overall financial position of the Town, while providing timely, accurate, clear and complete information and support to other departments, elected officials and citizens.
Festival Grounds
Throughout the spring, summer and fall, the Town’s Festival Grounds are the hosting point for an array of events ranging from arts and crafts festivals to motorcycle rallies.
Parks and Greenways
Please visit our parks and greenways page to gather information about all of the Town’s wonderful public spaces throughout the valley. Also visit this page to get updates on planning and construction projects for any new parks and or greenways that the Town may be developing.
Planning and Development
Visit our Planning and Development page for information regarding Advisory Boards, Applications, Project Guides, Current Projects, Plans, Community input, and Town Unified Development Ordinance.  Locate our Ordinances here.
Police Department
The Maggie Valley Police Department is committed to protecting, preserving, and enhancing the quality of life in the Maggie Valley community through the fair and effective delivery of services. We practice community-based policing and value our partnerships with citizens and community organizations.
Public Works
The Town of Maggie Valley Public Works Department provides a wide range of municipal services to the residents of Maggie Valley. Check our Solid Waste Ordinance here.  Come rain or shine, you will see the public works crews hard at work throughout town. Simply put, they work to keep Maggie Valley beautiful.
Wastewater Utility
The Town of Maggie Valley’s service area covers approximately 15 square miles. The Town provides service to areas along Jonathan Valley from Fie Top Road to Interstate 40.